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WORKFORCE OPTIMIZATION
Deploy custom built CRM modules in a few minutes rather than having to create them from scratch saving time, money, and resources.
Easy to use interface helps contact center agents get up and running quickly improving productivity and performance.
Completely secure solutions for industries including fundraising, customer service, tech support, order management, and lead generation.
Building out Customer Relationship Management infrastructure is tedious and time consuming. But not with Authority CX Application Packs. Gain insights and access to industry-specific CRM modules that help align your agents with your processes in an instant.
Designed for industries including fundraising, customer service, tech support, order management, and lead generation.
When we switched to Authority Software amid COVID-19 we saw our productivity go up by more than 50%. Even though our inbound calls increased by 80%, we were able to manage the upswing without sacrificing service.
