Authority Software Delivers General Availability of Workforce Management Solution

Authority Software is excited to announce the general availability of Authority Workforce Management. Authority’s workforce management solution rounds out an offering of established industry applications that include quality recording management, customer relationship management, and rapid applications development.

“We are thrilled to enter this arena and to offer an alternative to existing legacy solutions that at their core, are premise based.  Our WFM is 100% cloud native, designed by WFM subject matter experts, and built by us from the ground up with nothing bolted on,” said Lou Mandic, the company’s chief executive officer.  “Our domain expertise in the contact center industry goes back decades, and in designing this solution we sought to make improvements in available functionality, efficiency, and cost.”

Authority WFM eliminates the need for spreadsheets as part of the everyday life of workforce management professionals, is easy to learn, and is faster than any other WFM solution on the market today with proprietary technology that levels calculation intensive processes, resulting in unprecedented speed in forecasting. “Our time to launch can be measured in days, not months. Coupled with our concurrent licensing model, our WFM solution is the most cost effective to implement and use. Billing for named agents is an extremely dated model that only serves to eat into a contact center’s profit margins. Our solutions are scalable, and our customers only pay for what they are using in any given month.”

Recently listed in the “Vendors to Watch” category of DMG Consulting LLC’s 2021 – 2022 Workforce Management Product and Market Report, Authority Software will be demonstrating its solution at SWPP’s 2021 Virtual Summit for Workforce Management, which runs from April 5-27, 2021.

This is a post with post format of type Link

Lorem ipsum dolor sit amet, consectetuer adipiscing elit. Aenean commodo ligula eget dolor. Aenean massa. Cum sociis natoque penatibus et magnis dis parturient montes, nascetur ridiculus mus. Donec quam felis, ultricies nec, pellentesque eu, pretium quis, sem. Nulla consequat massa quis enim.

Lorem ipsum dolor sit amet, consectetuer adipiscing elit. Aenean commodo ligula eget dolor. Aenean massa. Cum sociis natoque penatibus.

This is a standard post format with preview Picture

Lorem ipsum dolor sit amet, consectetuer adipiscing elit. Aenean commodo ligula eget dolor. Aenean massa. Cum sociis natoque penatibus et magnis dis parturient montes, nascetur ridiculus mus.

Donec quam felis, ultricies nec, pellentesque eu, pretium quis, sem. Nulla consequat massa quis enim. Donec pede justo, fringilla vel, aliquet nec, vulputate eget, arcu. In enim justo, rhoncus ut, imperdiet a, venenatis vitae, justo. Nullam dictum felis eu pede mollis pretium. Integer tincidunt. Cras dapibus. Vivamus elementum semper nisi.

Read more

Postformat Gallery: Multiple images with different sizes

Nullam dictum felis eu pede mollis pretium. Integer tincidunt. Cras dapibus. Vivamus elementum semper nisi. Aenean vulputate eleifend tellus. Aenean leo ligula, porttitor eu, consequat vitae, eleifend ac, enim. Aliquam lor

Donec quam felis, ultricies nec, pellentesque eu, pretium quis, sem.

Read more

Another title for our pretty cool blog

Lorem ipsum dolor sit amet, consectetuer adipiscing elit. Aenean commodo ligula eget dolor. Aenean massa. Cum sociis natoque penatibus et magnis dis parturient montes, nascetur ridiculus mus.

Donec quam felis, ultricies nec, pellentesque eu, pretium quis, sem.

Read more

This is a test

Lorem ipsum dolor sit amet, consectetuer adipiscing elit. Aenean commodo ligula eget dolor. Aenean massa. Cum sociis natoque penatibus et magnis dis parturient montes, nascetur ridiculus mus.

Donec quam felis, ultricies nec, pellentesque eu, pretium quis, sem.

Read more

Custom Lightbox!

Ut enim ad minim veniam, quis nostrud exercitation ullamco laboris nisi ut aliquip ex ea commodo consequat. Lorem ipsum dolor sit amet, consectetur adipisicing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua.

Read more

HTML Styles

Image aligned left & right

Lorem ipsum dolor sit amet, consectetur adipisicing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam, quis nostrud exercitation ullamco laboris nisi ut aliquip ex ea commodo consequat. Duis aute irure dolor in reprehenderit in voluptate velit esse cillum dolore eu fugiat nulla pariatur. Excepteur sint occaecat cupidatat non proident, sunt in culpa qui officia deserunt mollit anim id est laehenderit in voluptate velit esse cillum dolore eu fugiat nulla pariatur. Excepteur sint occaecat cupidatat non proident, sunt in culpa qui officia deserunt mollit anim id est laborum.rum.

Lorem ipsum dolor sit amet, consectetur adipisicing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua.

Lorem ipsum dolor sit amet, consectetur adipisicing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua.

Ut enim ad minim veniam, quis nostrud exercitation ullamco laboris nisi ut aliquip ex ea commodo consequat. Duis aute irure dolor in reprehenderit in voluptate velit esse cillum dolore eu fugiat nulla pariatur. Excepteur sint occaecat cupidatat non proident, sunt in culpa qui officia deserunt mollit anim id est laborum.

Read more