Natively Integrated WFO
Increase productivity by 50% like Corvel Corporation with Five9 and Authority Software
THE AUTHORITY ON
WORKFORCE OPTIMIZATION
Natively integrated Workforce Optimization
Authority Software is proud to be a Five9 Partner in attendance at Five9’s Sales Kickoff in 2022. Join us at the ARIA in Las Vegas January 31 – February 2 and enjoy the peace of mind that comes from a dedicated partner who promises a superior customer experience – just like you.
With Authority Software WFO, we promise a natively integrated solution that is agile and flexible to meet your customer’s contact center needs. Easy to deploy and backed by a team of WFO professionals.
Flexible solutions for your ever changing workforce
Customizable contact center solutions for your unique brand and customer needs. Authority Software, a leader in contact center solutions, can help you improve customer satisfaction and increase your bottom line with easy to install, scalable solutions.
Improve your customer service through quality assurance monitoring. Play, evaluate and store your call center recordings. Embrace a culture of quality in your business and deliver top-notch customer service.
Workforce management solutions that deliver valuable intelligence for accurate forecast and scheduling, saving time, money, and resources.
The contact center is the ideal home for a Rapid Applications Development tool. Script Designer’s infrastructure can take any real-world customer exchange imaginable and convert it into applications that are unique to your business.
Accurate. Affordable. And Fast.
