Authority Center

Four key modules in one power packed platform

  • Quality Management

    Integrated quality assurance forms; management access to metrics; audio/video recording tracks actions and results.

  • Workforce Management

    The right agents scheduled at the right time. With everything built from the ground up in the same platform, Workforce Management just got simpler, without sacrificing power and performance.

  • Script Designer

    Rapid application development with a drag and drop interface to create scripts, forms, and workflows with ease.

  • Advanced Outbound List Management

    Outbound list optimization tools provide advanced management of complex campaign strategies to prioritize contacts based on real data to increase contact success rates.

Time for a switch to easy-to-use workforce optimization solutions?

Interested in Authority Center’s cloud-based workforce optimization?

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