Improve quality, adherence, and consistence. Retrieve recorded call details at the touch of a key. Enhanced search retrieves dozens or thousands of recording in just a few seconds.
Customize your quality assurance forms to meet your unique business needs. Evaluate agent performance with stored video and audio recordings to improve customer experience.
Gain measurable and actionable insights that drive business decisions. Capture vital data and build reports from multiple sources. Filter based on one or multiple criteria in the database.