Designer builds on your existing telephony technology to provide a unified desktop, delivering customer experience intelligence from all available sources, all in one place.
Workflow Optimization
Gain measurable and actionable insights that drive business decisions. Capture vital data and build reports from multiple sources. Filter based on one or multiple criteria in the database.
Applications Development
Take any real-world customer exchange imaginable and convert it into applications that are unique to your business and customers in a fraction of the time needed for custom programming.
Branched Logic Scripting
Create branched logic scripts that follow the natural flow of the call, minimize the possibility of human error, and provide consistency in every interaction.
